Sydney Joung -
Founder / Hospitality Consultant

Sydney Joung is a highly experienced luxury hospitality professional with a career spanning over 23 years. Her expertise lies in creating exquisite guest experiences in luxury boutique hotels, and she has been recognized for her outstanding work when she was awarded Travel and Leisure’s “Best New Hotel in Chicago” during her tenure as the opening Director of Sales and Marketing for a new boutique hotel.

With a passion for providing exceptional service and a commitment to delivering measurable results, Sydney’s love of designing, operating and managing her own furnished rentals has led her to become a luxury hospitality consultant and co-host for other owners of furnished rentals. Her personalized and tailored solutions have helped property owners achieve success in the short-term rental industry. Sydney leverages her extensive knowledge and experience to identify opportunities for growth and has a keen awareness of how to maximize revenue without compormising quality. She works closely with her clients to develop strategies that meet and exceed their unique needs.

As a Superhost for short-term rentals since 2018, ELEVATE STR has earned hundreds of 5-star guest reviews. Their unrelenting dedication to the guest experience, attention to detail and exceptional customer service have contributed to their accomplishments.  Sydney and her team are passionate about helping other hosts achieve the same level of excellence and success.  Sydney’s expertise in luxury hospitality consulting, combined with her deep understanding of the short-term rental industry, make her an invaluable partner for property owners who are looking to leverage her skills and experience to achieve comparable and measurable success.

Beyond her professional pursuits, Sydney is a hot yoga instructor and is passionate about wellness, travel, and cooking. She is also a proud mother of two wonderful boys and spends a lot of time outdoors in Colorado with her family, including their shih-tzu mix–who, they believe, rescued them during Covid.

Anna Murphy -
Co-Host / Office Manager

Meet Anna, Your Passionate Co-Host and Hospitality Maven

With a genuine passion for hospitality and an unwavering commitment to exceptional guest experiences, Anna is the heart and soul behind our Airbnb co-hosting efforts. A seasoned co-host , Anna’s journey in the real estate world began as the office manager for a thriving real estate investment company back in 2019. As the company ventured into long-term rental investments, Anna’s role organically evolved to embrace the management of both tenants and properties.

Drawing from her extensive experience with buyers, sellers, and renters in the real estate domain, coupled with years of dedicated management and maintenance expertise, Anna found her true calling in the realm of short-term rentals. Today, she stands as a beacon of excellence, always striving to uphold Superhost goals and expectations.

At the core of Anna’s co-hosting philosophy lies a simple yet powerful mantra: every guest deserves a stay that surpasses their wildest expectations. With an unmatched dedication to guest satisfaction, Anna ensures that each visit is personalized, thoughtful, and seamless. Communication is immediate and open, leaving guests feeling warmly welcomed and well taken care of from the moment they step through the door.

Under Anna’s attentive guidance, our properties have garnered a remarkable reputation, boasting a multitude of glowing, five-star reviews from delighted guests. It is this stellar feedback, along with her passion as a mother and wife that fuels Anna’s drive to treat every guest like a cherished member of the family, receiving the same heartfelt care and attention one would bestow upon guests in their very own home.

In the world of Airbnb , Anna stands as an unwavering advocate for warm, inviting, and unforgettable stays. Join us in experiencing the essence of true hospitality, where every detail is crafted with your comfort and delight in mind. Discover a world of memorable stays, guided by Anna’s seasoned expertise and unwavering dedication to guest satisfaction.

E X Q U I S I T E guest experiences